Delete your account and data

Last updated: October 19, 2026

Draft awaiting legal review: SITE_LEGAL_NAME, SITE_LEGAL_ADDRESS, SITE_CONTACT_EMAIL.

You can delete your MARZI account inside the app, or send a request on this page if you have uninstalled the app.

Way 1: delete inside the app (fastest)

  1. Open the ordering app (or the MARZI Market app) and sign in.
  2. Go to the Account tab.
  3. Tap Delete account, enter your password to confirm and tap Delete for good.

If the shop has its own website, your account lives on that website and MARZI cannot delete it: the app deletes the addresses you saved in MARZI and signs you out; to delete the account on the website, contact the shop.

Way 2: send a request here (app uninstalled, or you cannot sign in)

Enter the e-mail of the account and the shop code (or choose MARZI Market). So that nobody else can delete your account by mistake, we will send a confirmation e-mail to that address before deleting, and finish within 30 days.

What is deleted, what is kept

Deleted for goodKept
  • The account (e-mail, name, scrambled password)
  • Saved delivery addresses
  • Sign-in sessions on every device
  • Orders you placed (receiver's name, phone number and address in the order) and payment records, because the shop and MARZI must keep them under accounting and tax law. After deletion, orders are no longer linked to your sign-in account and are used only for bookkeeping, delivery and settling disputes.
  • Server logs for at most 90 days, then deleted automatically.

Data stored on your phone (cart, favourites) is not part of the account; clear the app's data or uninstall the app to remove it.

See also the Privacy policy. Need help: contact@example.invalid.